We hope you will never have to use this section, but in case an emergency does arise, the following information will help guide you to the proper resources. Issues that are considered to be a home
emergency are issues that seriously impact your health, safety, or the integrity of the home.

The following issues are what would be considered emergencies:

- Roof leaks
- Plumbing line rupture
- Total sewer system blockage
- Complete loss of heat in the home
- Electrical system failure or sparking that could ignite a fire


Please call the Warranty Service Department at 925.942.2600 and let the receptionist know you have a
home emergency. If any of these issues happen after regular business hours (8:00am to 5:00pm Monday
thru Friday), please refer to the Emergency Numbers section in your Home Warranty & Care Handbook
given to you at your Walk Through Orientation.

In case of fire or other life threatening emergency, please call 911 and emergency services will be dispatched, then call our Warranty Service Department when the threat to life has been relieved.

If you have additional questions or non-emergency issues, please email our Warranty Service
Department at cs@delcobuilders.com or call 925.942.2600 ( Fax: 925.942.2620) during normal
business hours. To request repairs that are covered under your new home warranty, click here
to complete our request form.